Protecting your Personal Information

Upper Forest Hill Education is committed to the highest level of privacy and confidentiality. Our school has a duty to protect the personal information that it collects, uses and discloses under the Municipal Freedom of Information and Protection of Privacy Act in its custody and control.  You have a right to access your information and to request that inaccurate information be corrected.

What is Personal Information?

Personal information means recorded information about an identifiable individual, including:

• information relating to the race, national or ethnic origin, colour, religion, age, sex, sexual orientation or marital or family status of the individual,
• information relating to the education or the medical, psychiatric, psychological, criminal or employment history of the individual or information relating to financial transactions in which the individual has been involved,
• any identifying number, symbol or other particular assigned to the individual,
• the address, telephone number, fingerprints or blood type of the individual,
• the personal opinions or views of the individual except if they relate to another individual,
• correspondence sent to an institution by the individual that is implicitly or explicitly of a private or confidential nature, and replies to that correspondence that would reveal the contents of the original correspondence,
• the views or opinions of another individual about the individual, and
• the individual’s name if it appears with other personal information relating to the individual or where the disclosure of the name would reveal other personal information about the individual.

If a parent/guardian submits their e-mail address to register a student at the beginning of the year, staff can use that email for contacting them for a different purpose (e.g. for a fundraiser)?

No, when a parent/guardian submits their email for one specified purpose, staff are required to provide a notice of collection in order to collect the email address for a different purpose.

If a former student contacts a school to request a teacher’s phone number, is it permissible to provide the student with the teacher’s contact information?

Teachers work within a professional capacity and therefore their email address or social media account that they have agreed to share with the Upper Forest Hill Education community can be shared. However, the school follows the best practice of confirming with the specific teacher for their informed consent.

If a parent requests the telephone number of another parent whose child is in their child’s class, is it permissible to provide that information?

No, that information is considered personal information and cannot be shared with another individual without obtaining consent.